Independent Survey Shows Franchise Owners Are Highly Satisfied with New Again Houses Franchise® performance

Bristol, TN, 08/05/2023 - New Again Houses Franchise® was recently named a Top Franchise for 2023 by Franchise Business Review. This is the 18th annual ranking of the 200 best franchise opportunities as rated by franchise business owners. The list is available at

New Again Houses® mission is to buy houses that need a little extra love, and restore them through remodels that add value to the home and positively impact the community. A franchise built on innovation, ownership, and win-win relationships, promotes a unique community for its franchise owners where they can thrive as local real estate investors.

Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction and employee engagement, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today’s Top Franchises.

Franchise Business Review Satisfaction Award

New Again Houses Franchise was among over 360 franchise brands, representing nearly 38,000 franchise owners, that participated in Franchise Business Review’s research. New Again Houses franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, and financial opportunity.

New Again Houses Franchise® survey data showed the following:

of franchisees rate "innovation and creativity" above average, exceeding the industry benchmark by +52%.

of franchisees enjoy being part of New Again Houses.

of franchisees are likely to recommend the franchise from others.

“Franchisee satisfaction levels hit an all-time high last year despite the pandemic, and we are pleased to report that our 2023 research shows satisfaction has remained sky high—a sure indicator that franchisee satisfaction is a top priority for franchise companies—and that’s good news for franchise owners and anyone thinking about investing in a franchise,” said Michelle Rowan, president & COO of Franchise Business Review. “As an independent research firm, Franchise Business Review is committed to helping prospective franchisees get an objective view of the best franchise opportunities available based on actual feedback from the people who own them. This year, nearly 38,000 franchisees completed our survey and from there we identified the franchise brands with the highest levels of satisfaction and performance to educate potential buyers about which franchise to invest in. Each of the 200 Franchisee Satisfaction Award winners on this year’s list achieved stellar ratings from their franchisees.”

We’ve built New Again Houses on win/win relationships by adding real value to our franchisor owners. The high scores from the FBR survey are much appreciated as we continue working every day to help empower our franchise owners to be more successful.” Matt Lavinder - Founder and President

Visit to see the full description of the 2023 Top Franchises.

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About New Again Houses Franchise®

New Again Houses Franchise® is an innovative franchise focusing on technology, processes and systems to become a real estate entrepreneur with a professional house flipping franchise. Don't build your business alone. New Again Houses® has been using the tried-and-true systems to be successful since 2008. Leverage the tools of a national franchise system to create competitive advantages within your business. You can reach out to us through our website, or follow our socials for more.

About Franchise Business Review

Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures the satisfaction and engagement of franchisees and franchise employees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,200 leading franchise companies. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at To read our publications, visit

Media Contacts:

New Again Houses Franchise®

Amber Shepherd
Marketing Coordinator

Franchise Business Review

Ali Forman
B2B Marketing Director